Your AI Phone Concierge | Receptionist — common questions.

Membership puts Amy on your personal line as your AI Phone Concierge | Receptionist. Ask Amy to prepare what you need handled — a callback request, a message digest, a reservation option, an appointment request, a travel option, or a family-review alert — and you review, approve, edit, or decline before anything sensitive is sent, booked, purchased, shared, or activated. Caller screening, caller qualification, and message intake are included on top.

No. You keep your existing number and forward it to your assigned screening number. Calls flow through the assistant first; approved callers ring your real phone.

Amy answers first and qualifies every caller before anything reaches your phone. Robocalls, scam dialers, and obvious bad-faith callers rarely stay on the line once Amy asks who is calling and why; what does get through is structured, logged, and routed by your rules. We don't promise 100% — no honest product can — but most members see a steep drop in interruptions on day one. Future roadmap: enhanced scam-call and spam-SMS protection, subject to platform and carrier rules.

Voicemail catches everything you missed — including the calls you didn't want. A spam-blocker app blocks numbers but never talks to the caller. Native features like Apple Silence Unknown Callers and Google Call Screen are useful and complementary, but they hand the caller a wall — not a conversation. CallerFilterPro is an AI Phone Concierge | Receptionist — Amy answers first, has a real conversation, captures intent, and prepares the next step for your approval (callback, message digest, reservation option, appointment request, or family-review alert). Caller screening is included as supporting essentials. Live transfer of approved callers is on the future roadmap; until then, every screened call lands as a structured log entry with caller name, reason, and urgency.

They hear a polite branded greeting from your AI receptionist. There's no deception. It sounds like a real assistant, not a robot — and you can configure exactly what it says.

Save anyone to your VIP list and Amy recognizes them by name on every inbound call. Their messages are prioritized in your dashboard log, tagged for urgency, and surfaced first — so family, doctors, schools, and people who matter never get treated like strangers. Live ring-through directly to your phone is on the future roadmap; today, every VIP call lands as a structured log entry with caller name, reason, and urgency so you decide what to act on.

The assistant listens for urgency cues — time-sensitive language, emergency keywords, known urgent contacts. When configured, high-urgency calls can be escalated to your notification channels. CallerFilterPro is not a 911 substitute and does not guarantee any specific call will reach you — callers experiencing a true emergency should hang up and dial their local emergency number.

CallerFilterPro is built for personal phones — families, executives, seniors, caregivers, and high-value users who want unknown callers screened before they interrupt. Dedicated business-line features (structured intake, lead capture, routing rules, multi-line, multi-seat) are being separated into a planned B2B sister product under a different brand; that product is not yet publicly available. Existing Business Starter customers stay supported, and multi-line family protection is being evaluated for a future release. New business prospects can contact us to be flagged for the B2B launch list.

Gold is $9.99/month. Platinum is $19.99/month and adds urgency detection, callback scheduling, and stronger custom rules. Both cover one personal phone line and the full AI Phone Concierge | Receptionist workflow. A dedicated business-line product is planned separately and not yet publicly available. See the pricing page for full details.

Yes. Every call lands in a structured call log with transcript, AI summary, and disposition — today that means message taken, callback scheduled, or screened. You can search, filter, and export at any time. A live ring-through disposition will appear when that capability ships on the future roadmap.

You own it. We don't sell your call data, we don't train public AI models on it, and we only share it with sub-processors strictly required to operate the service (telephony, hosting, email, payments). Retention windows are configurable. You can export or delete at any time.

Tell us about your line, pick your assistant style and name, set your greeting, and we'll walk you to billing. Production phone activation happens after a brief account review — usually within one business day.

Yes. Cancel from your dashboard's Manage subscription link at any time. Your screening continues until the end of the current billing period.